Acceptance of terms and conditions
The customer acknowledges having read, at the time of placing the order, the specific terms of sale set out on this screen and expressly declares that they accept them without reservation. These general terms and conditions of sale govern the contractual relationship between Ardent pêche and its customer, with both parties accepting them without reservation. These general terms and conditions of sale shall prevail over any other conditions appearing in any other document, unless there is a prior, express and written exception.
Products
The characteristics of the products featured in our catalogues and on our website are provided by the suppliers; we strive to describe these as accurately as possible in order to provide you with information about these products and their use. The majority of products offered to customers by Ardent pêche are available and in stock.
Orders
Automatic recording systems are considered as proof of the nature, content and date of the order. Ardent pêche confirms acceptance of the order to the customer at the email address they have provided. The sale will only be concluded upon confirmation of the order. Ardent pêche reserves the right to cancel any order from a customer with whom a dispute exists relating to the payment of a previous order. The information provided by the buyer when placing the order is binding on them: in the event of an error in the recipient's contact details, the seller cannot be held liable for any inability to deliver the product.
You can place your order on the website via the shopping cart.
You can also order:
• By phone at 02.97.25.36.56
• By fax at 02.97.25.13.24
• By post on plain paper addressed to JB LEBREC - ZAC DE TREHONIN - CS 20084 - 56303 PONTIVY CEDEX accompanied by your payment by cheque.
• By post by printing the Order Form and sending it to us accompanied by your payment by cheque.
Delivery
After order confirmation, Ardent pêche undertakes to deliver to its shipping carrier (La Poste) all items ordered by the buyer, except in the event of stock shortage on one or all items in the order. The shipping carrier is contractually committed to Ardent pêche to deliver the order to the buyer's address provided by Ardent pêche within a maximum period of 48/72 working hours in France and within 7/10 days in Europe. Furthermore, for deliveries outside mainland France, the customer undertakes to pay all taxes due on the importation of products, customs duties, value added tax, and any other taxes due under the laws of the country receiving the order.
Ardent pêche hereby disclaims all legal liability if taxes are not paid by the customer. Delivery will be carried out by La Poste via Colissimo Suivi, Lettre Max or Chronopost, except on Sundays and public holidays. The customer shall take particular care to verify the condition of the delivered items. In the event of apparent defects, the buyer is entitled to the right of return under the conditions set out in this document. The following shall be considered cases of force majeure releasing the seller from their obligation to deliver: war, riot, fire, strikes, accidents, weather conditions and inability to be supplied. Always check your parcel upon arrival.
Prices
Products are supplied at the price in effect at the time the order is placed. The company JB Lebrec (Ardent pêche) reserves the right to modify its prices at any time, but products will be invoiced based on the prices in effect at the time your order is confirmed. The price is expressed in euros including VAT. The price shown on the product pages does not include shipping. This price is expressed inclusive of all taxes, including VAT for France and EEC countries.
Shipping costs
• Shipping within mainland France:
. La Poste Colissimo home delivery:
Your order is less than €80.00 incl. VAT: shipping costs are €6.00 incl. VAT regardless of the items in your order
Your order is more than €80.00 incl. VAT: shipping is free.
. Chronopost shipping regardless of your order amount: €20.00
. Chrono Relais shipping: regardless of your order amount: €12.00
. UPS shipping: regardless of your order amount: €16.00
• DOM shipping: shipping costs are calculated automatically based on the geographic area and the size/weight of your parcel.
• International shipping: shipping costs are calculated automatically based on the geographic area and the size/weight of your parcel.
Shipments
Your order will be dispatched within an average of 2 to 7 working days.
The dispatch of unavailable items may be delayed.
In the event of partial delivery, you may request cancellation of the missing items, have them replaced, or request a refund.
Receipt of my parcel
Upon receipt, you must check the condition of your parcel and your order, and note any anomalies observed on the delivery note before signing.
We strongly advise you to rigorously inspect the condition of your parcel before accepting it; if the parcel appears to be damaged, you must check its contents before accepting it.
In the event of damage, you are required to issue detailed reservations upon delivery or when collecting your parcel. Only clearly documented reservations will allow a dispute file to be opened with the carrier and compensation to be obtained. No claim can be taken into account if these reservations are not made at the time of delivery or collection of the parcel.
Returns, exchanges, and right of withdrawal
In accordance with the law, you have a withdrawal period of 14 calendar days to return products that do not suit you.
This period runs from the day of receipt of the product, or of the last product delivered in the case of orders containing multiple products. When this period expires on a weekend, public holiday, or non-working day, it is extended to the next working day.
To exercise your right of withdrawal, you will notify the Seller via the withdrawal form available on the Website and enclosed with returned products.
The right of withdrawal entails a refund of the order within 14 days of receipt of the return or upon receipt of proof of re-shipment of the products. The refund does not include the cost of return shipping, which remains your responsibility.
The right of withdrawal is excluded for products made to the consumer's specifications, or clearly personalised, or which, by their nature, cannot be returned or are liable to deteriorate or expire rapidly.
Warranty
In accordance with Articles L.211-4 to L.211-11 of the Consumer Code, you benefit from a warranty against non-conformity of products purchased on the Website.
This warranty against non-conformity applies to the cost of parts and labour required to bring your item back into conformity.
To be in conformity with your order, the item must correspond to the description given on our website and possess the qualities presented, or exhibit the qualities that a buyer may legitimately expect in view of the public statements made by the seller, the manufacturer or their representative, particularly in advertising or labelling.
In this case, you will notify us in writing of the defects identified and return the product(s). If the non-conformity is confirmed by our teams, we will proceed with the exchange or repair of the item based on the cost involved, in accordance with Article L.211-9 of the Consumer Code.
In accordance with Article L.211-11 of the Consumer Code, return shipping costs will be reimbursed, upon proof, after the return of your product if the non-conformity is confirmed.
We will not apply any warranty for legitimate reasons, in particular in cases of negligence, deterioration, or improper use rendering the warranties associated with the device ineffective (including all causes external to the device such as impact, dropping, lightning, oxidation, repair by an unauthorised person, exposure to heat, foreign objects, etc.).
Applicable law and competent jurisdiction
These general terms and conditions are governed by the laws of the French Republic, to the exclusion of the provisions of the Vienna Convention of 11 April 1980 on the International Sale of Goods. In the event of a dispute, the competent court shall be designated by the rules of common law.
Personal data
The provision of personal information collected for the purposes of distance selling is mandatory, as this information is essential for the processing and dispatch of orders, and the preparation of invoices and warranty contracts. Failure to provide this information will result in the order not being validated. In accordance with the "Data Protection and Privacy" law, the processing of personal information relating to customers has been declared to the Commission Nationale de l'Informatique et des Libertés (CNIL). The customer has (Article 34 of the law of 6 January 1978) the right to access, modify, rectify and delete data concerning them, which they may exercise by contacting Ardent pêche. Furthermore, Ardent pêche undertakes not to share, free of charge or for consideration, its customers' contact details with any third party.
Communication via the WhatsApp platform:
As part of the commercial relationship and the improvement of the customer experience, Ardent Pêche may contact the user via WhatsApp, in particular for:
- respond to a request for information or assistance;
- inform the user of an abandoned cart to help them complete their order;
- communicate commercial offers, promotions or new products that may be of interest to them;
- transmit useful information relating to the order, delivery or after-sales service.
The user is informed that their phone number, provided when creating an account or at the time of placing an order, may be used for these purposes.
These communications are carried out in compliance with the applicable regulations on the protection of personal data (GDPR) and only with users who have voluntarily provided their phone number and have not expressed any objection to this type of contact.
The user may opt out at any time from receiving these messages by notifying us directly on WhatsApp or by contacting customer service at the following address: info@ardent-peche.com.
Exchanges conducted via WhatsApp are subject to the terms of use and privacy policy of WhatsApp Inc. available at the following address: https://www.whatsapp.com/legal/privacy-policy/.
Ardent Pêche is not responsible for the processing of data carried out by this platform.
Data Protection and Privacy
The parties to the contract declare that they comply with the obligations imposed on them by the regulations in force regarding the protection of personal data, and in particular the law No. 78-17 of 6 January 1978.
Younited
Ardente pêche offers its customers the Younited credit service for the settlement of their purchases and the execution of payment. This is subject to the customer's acceptance of the credit agreement proposed by Younited.
Ardente pêche (ORIAS no. [to be completed]) acts as an intermediary for banking transactions on behalf of Younited. Literie Design provides its support in the completion of credit transactions.
Any refusal by Younited to grant credit for an order may result in its cancellation."
Any termination of the T&Cs binding the customer and Ardente pêche shall result in the termination of the credit agreement between Younited and the customer.
The amount is paid by a loan granted by Younited, registered on REGAFI under number 13156, approved as a credit institution by the Autorité de Contrôle Prudentiel et de Résolution (ACPR) - 4 Place de Budapest - CS 92459 - 75436 PARIS CEDEX 09 - www.acpr.banque-france.fr).
Si vous souhaitez porter une réclamation, veuillez vous référer aux informations précisées sur le site de Younited : https://www.younited-credit.com/media/202352/politique-de-gestion-des-reclamations_site-yc_2023-vf.pdf
About Younited: Younited is a credit institution, partner of Ardente pêche, which manages the instalment payment solution offered on the website. Find out more
FAQ: visit the "Frequently Asked Questions" page to find out more about using Younited Pay. Find out more
Alma
Alma's credit service is offered for the settlement of purchases and the execution of payment, provided that the person purchasing the goods or service through Alma ("Buyer") accepts the installment payment or deferred payment agreement.
Fees may be charged by Alma.
Any refusal to grant installment payment or deferred payment by Alma may result in the lapse of the purchase contract for the goods or service ("T&Cs"), unless the Buyer agrees to pay the purchase amount in full upfront.
In the event of termination of the T&Cs, the installment payment or deferred payment agreement shall be terminated by operation of law.
In the event of withdrawal from the installment payment or deferred payment solution used for your payment, the T&Cs will be terminated by operation of law, unless you pay the amount of your purchase in full through Alma. If the product has already been dispatched to you, you will need to return it within the maximum period provided for in these T&Cs.
The amount is partly paid by a loan granted by Alma SAS, a payment institution and financing company approved by the ACPR under no. 17408 - CIB code.
In accordance with Article L.312-50 of the Consumer Code, in the event of payment in instalments, including the payment of a deposit, the buyer shall be provided with a receipt on paper or any other durable medium serving as a receipt and containing the full reproduction of the provisions below (Articles L. 312-52, L. 312-53 and L. 341-10 of the Consumer Code):
Article L312-52: The sales contract or service contract is cancelled by operation of law, without compensation:
1° If the lender has not, within seven days of the borrower's acceptance of the credit agreement, informed the seller of the granting of the credit;
2° Or if the borrower has exercised their right of withdrawal within the period provided for in Article L. 312-19.
However, when the borrower, by an express request, requests the immediate delivery or provision of the goods or services, the exercise of the right of withdrawal from the credit agreement shall only result in the automatic cancellation of the sales or service contract if it occurs within three days of the borrower's acceptance of the credit agreement. The contract shall not be cancelled if, before the expiry of the deadlines mentioned in this article, the purchaser pays in full.
Article L312-53: In the cases of cancellation of the sales contract or service contracts provided for in Article L. 312-52, the seller or service provider shall reimburse, upon simple request, any sum that the buyer may have paid in advance on the price.
Article L341-10: In the cases of cancellation of the sales contract or service contracts provided for in Article L. 312-53, from the eighth day following the request for reimbursement of any sum paid in advance by the buyer, this sum shall accrue interest, by operation of law, at the statutory interest rate increased by one half.